Helldivers 2, upon its release, encountered a tumultuous multiplayer launch, as noted by Fraser Brown, citing issues ranging from broken matchmaking to frequent crashes. Furthermore, the implementation of a kernel-level anti-cheat system proved widely unpopular among players. Arrowhead Game Studios, the developers behind the game, swiftly moved to address these concerns. CEO Johan Pilestedt provided an update, revealing that three hotfixes were deployed during recent server maintenance, which alleviated some of the issues.
However, not all problems have been completely resolved. Pilestedt explained that both their services and partner services are equipped with a rate limiter, designed to prevent system failure by restricting connections beyond a certain volume per minute. The colossal popularity of Helldivers 2, particularly on the PlayStation platform, led to a strain on these systems. To cope with the overwhelming demand, the rate limiter has been doubled, and server capacity has been expanded. Despite these efforts, some players may still encounter difficulties connecting, albeit with fewer retries required.
Another significant issue plaguing players is the failure of rewards to unlock correctly upon completing missions. Pilestedt acknowledged that while efforts have been made to address this problem, a complete resolution has not yet been achieved. The fix implemented was a temporary measure, and without further server maintenance, the issue may persist. Pilestedt attributed this problem to the high volume of traffic on the servers, causing rewards to be inaccurately tracked.
In conclusion, Pilestedt extended apologies to players for the ongoing issues and assured them that the team is working tirelessly to rectify the situation. He emphasized the importance of the team taking necessary breaks to ensure their well-being and effectiveness. Perhaps, instead of persistently attempting to connect to the game servers, players could consider taking a brief hiatus from Helldivers 2 and explore other gaming options available, including the plethora of excellent demos currently accessible.
